FAQs Archiv - Ideen für's Land

Q: How big and how heavy is Slep Tandem Bag?

Slep Tandem Bag is 1.2 m long. When filled with standard gravel (sieving 4-8 mm), it weighs approx. 12 kg.

Q: Can I pick up the item directly at IfL?

The items can be picked up directly from IfL or from one of the IfL partners. To ensure that no shipping costs are calculated for your order in the online shop, please select "Pick up on site" as your shipping option. This is to be clicked on in the step before the order confirmation (select payment method). If you have any further questions, please do not hesitate to contact us by telephone on +49 (0) 86 39 98 55 71.

Q: How long does delivery take?

We process the orders as quickly as possible, pack them directly from the warehouse and hand them over to the shipping company. Shipping within Germany usually takes 3 days.

Q: I would like to buy a large quantity of IfL products for my business. Can I get discount?

In our pricing, we take bulk orders into account with tiered prices. In this way we would like to meet your confidence. We will inform you about special discount campaigns on our homepage. If you register for the newsletter, we will keep you up to date on our current promotions.

Q: How do I pay for the items I have ordered?

When ordering within Germany, you are welcome to pay by invoice. If you order in other European countries, we ask you to pay for the items in advance. We confirm receipt of payment and ship the item immediately and as quickly as possible.

Q: What are the payment terms?

We kindly request the invoice amount to be settlee within 30 days of placing your order. If you pay within 8 days, you are entitled to deduct a 2% discount from the gross amount.